Reviews
Check out some of our customer reviews below. You can see more on our Google Maps listing, here or on our Facebook page, here
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Thank you Myalarm security for installing my new alarm home security system. Its great and the app feature gives me peace of mind when out and about. Would highly recommend this company to anyone looking to have an alarm system installed.
Yvonne Oct '25 Pet Package £849 -
Friday late afternoon my alarm started going off non stop inside and out after a very short power cut. Could not turn it off. Called Matt after getting no off of net mums it was in the evening and he came out straight away knew exactly what he was doing, checked all sensors etc and my alarm was fixed. I would 100 % recommend Matt and would not hesitate to call him again for any alarm problems or upgrades etc.
Wendy B Oct '25 Basic System £539, CCTV Package 1 £999, CCTV Package 2 £1199 24hr Colour CCTV, , Supreme Package 24hr Colour CCTV Plus Intruder Alarm System £1749 -
Alarm stopped working after a power cut. Matt was punctual, identified the problem quickly and fixed it efficiently. I would recommend him
Katy W Oct '25 CCTV Package 1 £999, CCTV Package 2 £1199 24hr Colour CCTV, Supreme Package 24hr Colour CCTV Plus Intruder Alarm System £1749, Ultimate Package CCTV Intruder Alarm System £1549 -
Called Matt on the off chance as saw his advert didn't cover my area, but he agreed to visit when next in the area which was in a couple of days. He saw what the problem was, fixed it and gave me advice for future. Would definitely use him again, an all round good guy
Jackie W Oct '25 Standard System £599 -
Alarm constantly beeping in hall and needed it to be disconnected from the mains. Phoned Matt Thursday morning and he said he would call that evening. Arrived at about 6pm, looked at the mains box in garage, disconnected power and job done. Firstly I was delighted he was able to call at short notice and fix my problem but also it was a delight to meet somebody who is good at what they do and does not try and rip you off when the job is done. A great big thank you to Matt and would thoroughly recommend him.
Avril W Oct '25 Basic System £539, Pet Package £849, , Standard System £599, Ultimate Package CCTV Intruder Alarm System £1549 -
Matt arrived on time and with little prior notice. He was courteous and pleasant and checked and reprogrammed my 25 year old alarm system. It was obvious that he was very familiar with all sorts of Alarm systems. Well recommended.
Gloria Young
View on Google Aug '25 -
Matt and Rachel were great at getting us quotes, providing advice and installing the products quickly and tidily. Highly recommend.
Jennifer Thomas
View on Google Aug '25 -
Very professional ,quick response time ,very helpful in answering questions i had, it was a pleasure doing business with Matt i would highly recommend him ,Thankyou
Chris G
View on Google Jul '25 -
Our two years experience with Matt and Rachel of MyAlarm Security is entirely positive. Matt is a highly professional, experienced and kind man who takes the trouble to explain in detail various aspects of his security system. We are very glad that we have chosen his company to take care of the security of our home. We would recommend Matt and his company to anyone wishing to have a reliable domestic security system. Thank you Matt and Rachel for your hard work!
Jacek Ruciński
View on Google Mar '25 -
Matt came to fix a fault with my Mum's house alarm, and I can't recommend this company enough. It would have been easy for a company to come in and try to up-sell my elderly mum a new alarm system or take advantage, but Matt found and fixed the fault quickly, and also gave her some helpful tips on how to use the alarm properly (which we had been doing wrong for the last 18 years!) I was hesitant about getting a company in to look at the alarm, but I needn't have worried - I would 100% recommend this company, especially for those who are elderly or vulnerable. They are a family run business, and are both trustworthy and reliable. Thank you!
Amy Doughty
View on Google Mar '25 -
We recently had an alarm system installed by MyAlarm Security, and we couldn’t be happier with the service. Matt and his team were incredibly efficient, professional, and took the time to tailor the installation to our specific needs. The pricing was very competitive, and the whole process was smooth from start to finish. We now feel much more secure in our home, and I wouldn’t hesitate to recommend them to anyone looking for a reliable home security solution. Thanks again!
Megan Sharpe
View on Google Feb '25 -
We had a old alarm removed and a new wireless alarm installed by Matt and he explained everything to us and helped us set it up via the app so we could view it on our phone ,I can honestly say his service is superb and we would highly recommend Matt's company to anyone, and all at a very reasonable price, thank you we are so pleased with our new alarm .
Gary Tyler
View on Google Oct '24 -
Excellent service and high quality material from myalarm. Matt installed CCTV system to our flat and commercial building. Installation was very precise and accurate. Nice, clean and tidy work. After installation support and help was fantastic. Clear communication from beginning and reasonable price in area. Highly recommended :)
Dushyant Purohit
View on Google Oct '24 -
Matt attended today to remove my old system and install a new one. He was very efficient, his work was clean and very professional. He fully explained the new system which is easy to operate I would highly recommend Matt and his company.
Graham Rogers
View on Google Oct '24 -
Highly recommend Matt and his team. First class advice and first class install. Could not be happier with the service we received. Thanks again.
Chris Hobbs
View on Google Jul '24 -
Thank you to Matt for your company's great service. We would highly recommend MyAlarm Security. Give them a call!
Elena Patten
View on Google Oct '23 -
If you are looking for an amazing system and a professional to install it and maintain it, then look no further. MyAlarm is an amazing company and Matt has so much knowledge and experience that you will not be disappointed.
Borja Cernadas
View on Google Oct '23 -
Matt installed our buglar alarm system today, he did a superb job, nothing was to much trouble, he was professional, explained everything in layman's terms cleaned up afterwards, I would recommend him highly, if you need an alarm system, this is were you want go
Alan Hardy
View on Google Jul '23 -
I can highly recommend MyAlarmSecurity. I emailed them late at night with an issue I had with my alarm and had a reply early the next morning. A phone call, and Matt was able to come out within a couple of hours. Very friendly, professional service and advice. Thank you Matt and MyAlarm security for your help.
Linda Kasparian
View on Google Mar '23 -
Our experience with MyAlarm Security was entirely positive. Matt was able to come round the day after we phoned, explained everything very clearly and even brought a demonstration pack so we could see the equipment. He gave an on the spot quote which was significantly lower than another local company and was able to fit the security system the following week. He was very knowledgeable, professional and friendly, and the fitting process was clean and efficient. We wouldn't hesitate to recommend MyAlarm and are very happy we decided to use their service. Thanks Matt and Rachel.
Margaret Rolleston
View on Google Mar '23 -
Excellent service by Matt. So pleased with new alarm fitted. Arrived on time, excellent throughout and everything explained so well. Sarah Barwick
sarah thompson
View on Google Nov '22 -
Great service by the team. Matt is honest and listens to what you need over trying to sell. He set it all our alarm quickly and professionally and gave great advice.
Dorian Craig
View on Google Aug '22 -
Excellent from every point of view -- highly recommended
Peter Fallows
View on Google Jun '22 -
Great service from Matt, very professional job. Highly recommend this business.
Rob Eldridge
View on Google May '22 -
Great service form Matt. Responsed to a call at 3am and arrived within 30 minutes. Highly recommended MyAlarm Security.
Mark Kelsey
View on Google Nov '21 -
I would highly recommend MyAlarm Security services. I needed to get my alarm serviced. I found MyAlarm Security’s details on the website as one of the local company around Bexley. I had also come across a recommendation on Nextdoor app for the same company. Therefore, I gave Matt a call and explained the service that I needed. He understood my requirements and provided clear communication. We agreed on the price for servicing my house alarm which was reasonable and competitive amongst the other providers. Matt came around the same day and did the job to my satisfaction. He is knowledgeable in his area of expertise and knows what he is doing. He did a walk through of the alarm system which was helpful. Overall, Matt is professional, friendly and does a good quality job. Hence, I am happy to recommend his services based on my experience.
A Shr
View on Google Oct '21 -
Hi Matt thank you for your prompt service ,great job, great advice ,will certainly use you again ,cameras and alarm all working fine Colin
linda patterson
View on Google Sep '21 -
Very happy with our new alarm installation today. Matt gave a helpful explanation of the options, installation was very neat and accommodating to our needs. Good system and good value, considering it is a professionally installed alarm rather than a DIY kit and not got silly ongoing monthly costs. Would definitely recommend.
James Blandford
View on Google Aug '21 -
Choosing the system I needed was straightforward as the website was set out so clearly and concisely, including the cost. As I was self-isolating, the survey was carried out via facetime, which was perfect. On the day of fitting, Matt arrived exactly at the time he said he would and was very organised. Once the alarm was fitted, he was so patient too as he helped me set up the app on my phone and made absolutely sure that I was confident in arming/disarming the system. I cannot fault the service I received.
Rita Noble
View on Google Aug '21 -
We have no issues with giving a reference to Matt at My Alarm. Matt was very professional, he listened to what we wanted from our CCTV and Alarm installation and was very helpful with his recommendations. The work was carried out without any hassle and we are very pleased with the product. This is a family run business, so no middle man or franchise, but the level of care and professionalism was second to none. The after sales service is superb, and we would highly recommend Matt and MyAlarm. You will not be disappointed.
Maxine Crouchman
View on Google Jul '21 -
We spent a lot of time researching a new burglar alarm system and are very pleased we chose MyAlarm. Matt spent a lot of time explaining all options available and we chose the alarm with full HD cctv. Matt carried out the installation a week later with great respect to our home and fittings. Work was completed inside of a day, after which Matt cleared up the minimal mess made through drilling etc and although quite late in the afternoon, spent a lot of time fully explaining how to operate the alarm and Cctv. A first class product and installation by Matt and is highly recommended.
Clive Chapman
View on Google Jul '21 -
The engineer was very efficient and our community centre members were very pleased to get the problem with the security door-entry fault sorted.
Kristina Green
View on Google May '21 -
Highly recommend MyAlarm security, right from the start Matt was extremely helpful, booked a date and turned up on time, very professional, friendly, fitted everything and took the time to explain how it all worked, even repaired a loose phone wire whilst up the ladder saving me the hassle , great job
Deano corney
View on Google Jan '21 -
Called on Matt last minute to come and sort my shops alarm out and what a fab job he done very professional and reliable
Playdays Parties
View on Google May '19 -
Alarm and CCTV system fitted at home and business premises. Very happy with systems and high standards of workmanship. Explained well and engineer very knowledgable. Would highly reccommend.
Tiny Town Soft Play
View on Google May '18 -
True story, the wheel in my van fell off the other day, literally fell off while I was driving... I ended up waiting 34 hours to be recovered because I wasn’t covered properly. I sorted out break down cover the next day (Little good it did me at the time, though!). I decided rather than wait till I was burgled, I’d ask Matt to sort my home security. I don’t want to wait till my home is broken in to before I then sort that out, too! My wife and children are far more important than my van! It’s always after the fact or post issue that I get things sorted, but this is too important. Matt was round quickly and scoped everything out. Wasn’t a massive quote at all, was really pleased with it, and all getting done very soon. Couldn’t be happier.
Spencer Elliott
View on Google May '18 -
Fantastic company. Would definitely recommend to others needing security systems installed.
Sarah Elliott
View on Google May '18